|
To find out about a domestic Airline Baggage Policies and Procedures, click on the airline you'd like to learn more about. Though, our airline baggage updates will be provided on an ongoing basis, we've also provided a click through to each airlines website. |
| US Airways |
click here for more info |
| Carry-on
Allowance |
"You are allowed one carry-on bag and one personal item. Personal items include a purse, briefcase, laptop or diaper bag. Carry-on baggage must be stowed in carry-on compartments of the aircraft, under a seat, or in an overhead compartment.
Size requirements:
• US Airways: Up to 51 inches/129 cm (11x14x26 inches or 28x35x66 cm).
• US Airways Express: Up to 45 inches/114 cm (19x15x11 inches or 48x38x28 cm)."
|
| Checked
Baggage Allowance |
Each
Coach Class passenger is allowed 2 checked bags within the following
limits:
• Weighs 50 lb/23 kg or less
• 62
linear inches/157 cm (length + width + height)
If you’re an Envoy/First Class passenger, you are allowed
2 checked bags of the following dimensions:
• Weighs
70 lb/32 kg or less
• 62 linear inches/157 cm (length
+ width + height)
Parents paying 10% of the adult fare for an infant to fly on
a transatlantic flight have the following checked baggage allowance
on the complete itinerary:
One checked bag with the maximum total dimensions of 45”
and maximum weight of 50 pounds
One fully collapsible stroller or one child restraint device
or car seat |
| Excess
Baggage Rules |
If your baggage exceeds US Airways' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50, and for bags between 71- 100 lb, the fee is $80. There is a fee of $80 for every bag between 63-80 linear inches. Bags weighing over 100 lbs and 80 linear inches are not accepted. Also, you're required to pay an amount of $80 for each additional bag. |
| Delayed/lost/damaged
baggage |
Please
report any delayed, damaged or lost baggage to the US Airways
crew at your destination airport beofre leaving the airport
or within 24 hours of arrival of your flight. For detailed information,
please contact US Airways customer care at 800-371-4771 |
| Sports
Equipment |
For
details on carriage and handling of Sporting equipment, please
contact US Airways reservations. |
| Comments |
Please
refer to US Airwas website for latest baggage embargos. |
| Delta Airlines |
click here for more info |
| Carry-on
Allowance |
"You can carry on one bag plus one personal item per passenger as long as it:
• Weighs less than 40 pounds (18 kg).
• Does not exceed 45 inches when you total length plus width plus height.
• Fits easily in our Size Check® unit (approximately 22"x14"x9").
• Fits in an overhead bin or underneath the seat in front of you."
|
| Checked
Baggage Allowance |
You’re
allowed to check two bags within the following limits for each
bag:
• Weighs not more than 50 lbs/22.5 kg
•
Doesn’t exceed 62 inches (length + width + height) |
| Excess
Baggage Rules |
If your baggage exceeds Delta Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50 and for bags between 70- 100 lb, the fee is $100. There is a fee of $100 for every bag between 63-80 linear inches. Bags weighing over 100 lbs are not accepted. Also, you're required to pay an amount of $100 for each additional bag. |
Delayed/lost/damaged
baggage |
Delayed
Baggage: If you're baggage is delayed, notify one of the Delta
Airlines representatives at the earliest.
Lost Baggage: If you've lost your baggage, please download a
copy of the Passenger Property Loss Claim form and fill it out
so that it can be taken care of without delay. You can download
this form from the the Delta Airlines website. Fax or mail your
completed form and baggage claim check to:
Fax:
888-880-3412
Mail:
Delta Air Lines
Central Baggage Service
Corporate Customer Care
P.O. Box 20598
Atlanta, Georgia 30320-2598
Damaged Baggage: Delta Airlines has partnered with Rynn's Luggage
at Netbags.com to provide baggage repair services. |
| Sports
Equipment |
For
details on carriage, handling and pricing of sporting equipment,
please contact Delta Airlines reservations at: 800-221-1212
404-765-5000
800-933-5935 (Delta Shuttle)
800-831-4488 (Hearing & Speech Impaired)
Numbers are US only. |
| Comments |
If you're
traveling with pets, be sure to get the detailed guidelines
for pet travel. You can carry-on, check-in or ship your pet
as a cargo. |
| United Airlines |
click here for more info |
| Carry-on
Allowance |
On board
United, you are allowed to carry on one bag and one personal
item such as a purse, briefcase, or laptop computer provided
they are within the following permissible baggage limits:
• The dimensions of your bag shouldn’t exceed 9"
x 14" x 22" (length + width + height)
• Not
to exceed 45 linear inches (length + height + width)
•
All carry-on bags must easily I the overhead bin or underneath
the seat in front of you |
| Checked
Baggage Allowance |
Based
on domestic and international and routes, United Airlines have
different checked baggage requirements.
Domestic: If you’re flying on a domestic route, you may
check two bags free of charge within the 50 US states and to/from
Canada, San Juan, Puerto Rico and St. Thomas US Virgin Islands.
Be sure that each bag falls within the following permissible
limits:
• Weighs 50 pounds/23kg or less
•
Dimensions not to exceed 62 inches/158cm (length + width + height)
International: On international routes, United Airlines allows
you a maximum free baggage allowance of two bags per passenger,
each not exceeding a weight of 50 pounds/23kg and within a dimension
of 62 inches/158cm (length + width + height). However the rules
may vary depending on the Class of travel and destination. |
| Excess
Baggage Rules |
If your baggage exceeds United Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-100 lb, you'll be charged an additional amount of $25.Bags exceeding 62- 115 linear inches will be charged $100 per article. Bags weighing over 100 lbs and 115 linear inches are not accepted. Also, the following charges apply for additional bags- $85 each for 1-2 extra bags, $125 each for 3-4 extra bags, and $200 each for 5 and up. |
Delayed/lost/damaged
baggage |
If you
have not received your baggage within 72 hours, download and
print United's Baggage Tracing/Claim Form. Please complete this
form and mail it to United Airlines along with the following:
A copy of your delayed baggage report
Passenger ticket receipt
Receipts for items valued over $250.00
United Airlines
Central Baggage Service - HDQLZ
P.O. Box 66140
Chicago, IL 60666
|
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. You can check out the
detailed guidelines for sport equipment on the United Airlines
website. |
|
| American Airlines |
click here for more info |
| Carry-on
Allowance |
"You are allowed one carry-on bag and one personal item.
• All carry-on pieces, including laptops, must fit either underneath the seat in front of you or in an overhead bin
• The one carry-on bag must fit in an overhead compartment or under the seat. It should not exceed 45 linear inches (length + width + height) or weigh more than 40 lbs/18 kg
• Carry-on items which appear too large or irregularly shaped to fit under a seat, in an overhead compartment, or in a closet will not be accepted as carry-on baggage and will need to be checked
• At times, additional limits may be placed on carry-on baggage based on the main cabin stowage capacity of specific aircraft." |
| Checked
Baggage Allowance |
American
Airlines allows you two pieces of checked baggage within the
following permissible limits:
• Not weighing more
than 50lbs/23 kg
• Not exceeding 62 linear inches/157
cm (length+ width+ height) |
| Excess
Baggage Rules |
If your baggage exceeds American Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $25 to $95 depending on quantity, and for bags between 71- 100 lb, the fee is $60 to $90 each depending on quantity. There is a fee of $80 for every bag between 63-115 linear inches. Bags weighing over 100 lbs and 115 linear inches are not accepted. The rates for additional pieces of baggage are- $80 each for 1-3 pieces, $105 each for 4-6 pieces and $180 each for over 7 pieces. |
Delayed/lost/damaged
baggage |
If you
are unable to locate a checked bag upon arrival, you should
notify an American Airlines/American Eagle baggage service agent
prior to leaving the airport. At that time, you will be given
a Baggage Claim ID and a brochure explaining the baggage recovery
process. Please refer to your six-letter file locator in all
conversation and correspondence regarding your claim. Delayed
Baggage
Within the United States call
Baggage Customer Service Desk (24 hours)
1-800-535-5225
Outside the United States call The Baggage Service Department
at the nearest airport |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. Please refer to the American
Airlines website for detailed guidelines. |
| Comments |
Some
destinations outside of the continental U.S. (as well as travel
from Los Angeles to Miami and Fort Lauderdale) have additional
limitations on checked baggage at specific times of the year.
This is called an "embargo". Please contact an American
Airlines representative at 1-800-433-7300 to see if a baggage
embargo is applicable for your itinerary and travel dates.
If you are traveling to Central or South America, Mexico or
the Caribbean, please check the important seasonal baggage embargo
information on the American Airlines website. |
| Northwest Airlines |
click here for more info |
| Carry-on
Allowance |
You
can carry on one bag and one personal item such as a purse or
briefcase within the following restrictions:
• Weighs
18 kg (40pounds) or less
• Doesn’t exceed 45
inches (length+ width+ height)
• Fits in the overhead
bin or the underneath the seat in front of you |
| Checked
Baggage Allowance |
If you’re
traveling Coach Class on flights to/from US, Canada, Mexico
and the Caribbean, you can check two pieces of baggage within
the following permissible limits:
• Weighing not more
than 50lbs/23 kg
• Not exceeding 62 linear inches/157
cm (length+ width+ height)
If you’re traveling First Class on flights to/from US,
Canada, Mexico and the Caribbean, you enjoy a generous allowance
of three pieces of baggage. While the first two should fall
within the coach class baggage limitations, the third one has
the following requirements:
• Weighing not more than
40lb/18 kg
• Not exceeding 45 linear inches (length+
width+ height) |
| Excess
Baggage Rules |
For all extra, oversized, and overweight items, you're required to pay additional fees. For each bag weighing 51-70 lb, you'll be charged an additional amount of $125, and for bags between 71- 100 lb is not acceptable. There is a fee of $80 for per oversized bag. |
Delayed/lost/damaged
baggage |
If you
are unable to locate checked luggage upon arrival, please go
directly to the Northwest Luggage Service office located in
each airport Northwest serves. If you wish to discuss claim
processing (for luggage that has been missing for more than
five days) or settlement options, ou can contact Northwest Airlines'
Central Luggage Service department at:
Luggage Service Recovery
Department C5260
2700 Lone Oak Parkway
St. Paul MN 55121-1534
Domestic (toll-free): 1-800-648-4897 (Monday - Friday, 8:00
a.m. - 4:00 p.m. CT)
International: (612) 725-2644
Fax: (612) 727-4639 |
| Sports
Equipment |
Please
note that items like surfboards and bicycles are charged a fixed
handling fee of $80. For detailed guidelines, please call up
a Northwest Airline agent. |
| Comments |
On Northwest
flights, more than 99% of checked luggage arrives on the same
flight with the customer who checked the luggage. On an unlikely
event that your luggage is delayed, lost or damaged, you must
report any to Northwest within 24 hours. |
| AirTran Airways |
click here for more info |
| Carry-on
Allowance |
For
carry-on luggage, AirTran Airways allows one carry-on item and
one personal item like handbags, walking sticks, crutches, coats,
cameras, infant food, laptop computers etc. provided they are
within the following permissible limits:
• Doesn’t
exceed overall dimensions of 55 inches (length + width + height)
• Fits in the overhead bin or the underneath the seat
in front of you |
| Checked
Baggage Allowance |
You’re
allowed two pieces of checked luggage with the following weight
and size limitations:
• Weighing not more than 50lbs/23
kg
• Not exceeding 62 linear inches/157 cm (length+
width+ height) |
| Excess
Baggage Rules |
If your baggage exceeds Air Tran' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $25 and for bags between 71- 100 lb, the fee is $65. There is a fee of $50 for every bag between 63-80 linear inches. Bags weighing over 100 lbs and 80 linear inches are not accepted. Also, you're required to pay an amount of $50 for each additional bag. |
Delayed/lost/damaged
baggage |
If you
are unable to locate a checked bag upon arrival, you should
notify an AirTran Airways baggage service representative prior
to leaving the airport. At that time, you will be given a Baggage
Claim Number and a brochure explaining the baggage recovery
process.
For additional queries regarding your baggage claim, please
contact the System Baggage Service office Monday through Friday
from 7:30am to 6:00pm.
System Baggage Service 1-800-965-2107 x8900 |
| Sports
Equipment |
Select
sporting equipment may be a part of the free baggage allowance
when checked in lieu of the first piece of luggage acceptable
under this allowance. Sporting equipment NOT included in the
free baggage allowance are: bicycles, scuba gear and surfboards.
Each item has acceptance limitations (see below) and will be
assessed an excess baggage charge of $65.
For detailed guidelines, please refer to the Airtran Airways
website or call up an Airtran Airways agent at 800-AIR-TRAN
or 678-254-7999 in Atlanta. |
| Continental Airlines |
click here for more info |
| Carry-on
Allowance |
• "All locations except India and some airports in the United Kingdom: 1 bag and 1 personal item, 51 linear in or 130 cm (L+W+H), 40 lbs or 18 kg.
• India: 1 bag and 1 personal item, 45 linear in or 114 cm (L+W+H), 40 lbs or 18 kg.
• United Kingdom - Belfast and Bristol: 1 bag, 45 linear in or 114 cm (L+W+H), 40 lbs or 18 kg"
|
| Checked
Baggage Allowance |
Passengers
traveling to/from Canada and within the Mainland U.S., including
Alaska, Hawaii, Puerto Rico or U.S. Virgin Islands are allowed
2 checked bags per passenger, but with the following requirements:
• Weighing not more than 50lbs/23 kg
• Not exceeding
62 linear inches/157cm (length + width + height)
However, if you are an OnePass Elite Member traveling in Economy
Class, you enjoy an excess baggage allowance of up to 70 pounds/32
kg. Besides, First or BusinessFirst passengers can carry an
additional bag, with the maximum weight permissible for any
bag being 70 pounds/32 kg. |
| Excess
Baggage Rules |
If your baggage exceeds Continental Airlines' limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50 and for Bags weighing over 70 lbs are not accepted.. For every bag over 63 inches, you're required to pay an additional amount of $100. The rates for additional pieces of baggage are - $100. |
Delayed/lost/damaged
baggage |
Articles
Lost on-board: Articles that were left on-board a Continental
aircraft may be reported to the Continental Airlines Baggage
Resolution Center at its 24/7 toll-free number: 1.800.335.BAGS
(1.800.335.2247) prompt 1. If the toll-free number is not available
in your area, please call 1.281.821.3526 prompt 1.
You may also report your loss to a Continental Baggage Services
representative at any airport served by Continental Airlines.
Damaged Articles: Damaged items should be reported to and viewed
by the Airport Baggage Service Office immediately after the
arrival of your flight, or must be viewed by and reported to
Continental Airlines in writing no later than 4 hours (for international
travel 7 days) after flight arrival. For information regarding
damaged items, contact the airport Baggage Service Office where
the damage was reported.
In the course of normal handling, your baggage may show evidence
of use. Continental is not liable for minor cuts, scratches,
scuffs, dents and soil. Continental is not responsible for conditions
that result from normal wear and tear or the following:
Damage to wheels, feet, extending handles, over-packed bag and
items of fragile or perishable nature
Loss of external locks, pull straps or security straps
Manufacturer's defects. |
| Sports
Equipment |
Continental
accepts one item of archery equipment per customer in lieu of
one piece of free baggage. Besides, a non-motorized bicycle
with single seat or up to two non-motorized bicycles packed
in one case is accepted as a checked baggage. You can also carry
one Boogie/Skim/Speed board or one board bag containing up to
two boards per customer in lieu of one piece of free baggage.
For detailed guidelines, please refer to the Continental Airlines
website or call up a Continental Airlines agent. |
| Comments |
For wholly
domestic travel, Continental assumes no responsibility or liability
for baggage or other items carried in the passenger compartment
of the aircraft.
For most international travel (including domestic portions of
an international itinerary), Continental's liability is a maximum
of $400 per customer for unchecked (carried in the passenger
compartment of the aircraft) baggage.
|
| Frontier Airlines |
click here for more info |
| Carry-on
Allowance |
Each
Frontier Airlines passenger is allowed to carry on one bag and
one personal item such as a purse, briefcase, laptops etc. However,
these should fall within the following permissible limits:
• Weighing not more than 35lbs/16 kg
• Not exceeding
49 linear inches/124 cm (length + width + height) |
| Checked
Baggage Allowance |
You’re
allowed two pieces of checked baggage within the following requirements:
• Weighing not more than 50lbs/23 kg
• Not
exceeding 62 linear inches/157 cm (length+ width+ height) |
| Excess
Baggage Rules |
If your
baggage exceeds Frontier Airlines’ permissible limits
of free baggage allowance, you’re required to pay additional
fee based on quantity, weight and size. For each bag weighing
51-100 lb, you’ll be charged an additional amount of $50.
For every bag between 63 and 80 inches, you’re required
to pay an additional amount of $50. The rates for additional
pieces of baggage are- $50 each for 1-2 pieces, $100 each for
3-15 pieces and $200 each for over 16 pieces. Bags weighing
over 100 lbs and exceeding 80 inches are not accepted. |
Delayed/lost/damaged
baggage |
Please
report any property loss, damage or delay, in person and within
four hours of your arrival at your destination. If you've already
left the airport, please contact the Found Property voicemail
at 877-461-5737 (option 4) or send an email to lostandfound@flyfrontier.com
with a detailed description of your lost item, and your contact
information.
Liability: For travel wholly between U.S. points, liability
shall not exceed $3,000 US dollars per ticketed passenger. Actual
value for reimbursement of lost or damaged property will be
determined by the documented original purchase price less any
applicable depreciation.
International Liability Limit governed by the Warsaw Convention
is US $9.07 per pound up to US$454 per bag. International Liability
Limit governed by the Montreal Convention is 1000 Special Drawing
Rights (SDR) per ticketed passenger. SDR's are an international
monetary fund currency unit, converted to U.S. dollars, using
the in-effect rate on the mishandled baggage settlement date. |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. For detailed guidelines,
please call up a Frontier Airlines agent. |
| America West |
click here for more info |
| Carry-on
Allowance |
"You are allowed one carry-on bag and one personal item. Personal items include a purse, briefcase, laptop or diaper bag. Carry-on baggage must be stowed in carry-on compartments of the aircraft, under a seat, or in an overhead compartment.
Size requirements:-
Up to 51 inches/129 cm (11x14x26 inches or 28x35x66 cm)."
|
| Checked
Baggage Allowance |
If you’re
traveling Coach Class, you’re allowed 2 checked bags provided
each of these falls within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding
62 linear inches/157 cm (length + width + height)
First Class passengers can carry two bags, each weighing up
to 70 lb/32 kg, and dimensions not exceeding 62 linear inches/157
cm (length + width + height). |
| Excess
Baggage Rules |
If your
baggage exceeds the permissible limits of free baggage allowance,
you’re required to pay additional fee based on quantity,
weight and size. For each bag weighing 51-70 lb, you’ll
be charged an additional amount of $50, and for bags between
70- 100 lb the fee is $80 each. For every bag between 63 and
80 inches, you’re required to pay an additional amount
of $80. There is a fee of $80 each for up to 7 additional bags.
Bags weighing over 100 lbs and exceeding 80 inches are not accepted. |
Delayed/lost/damaged
baggage |
If your
bag is delayed, please notify a US Airways representative before
leaving the airport, or within four hours of arrival at your
destination. If your baggage has not been located and returned
within five days, mail or fax the Passenger Property Form to
the Central Baggage Claims Office. Adobe Acrobat Reader is required
to view this file.
US Airways Central Baggage Claims – RWB-BGZ
4000 East Sky Harbor Blvd.
Phoenix, AZ 85034
480-693-2305 Fax
If your bag is damaged, please notify a US Airways representative
within 4 hours of arrival at your destination for domestic travel,
or within 7 days for international itineraries. All reports
must be made in person at the airport.
US Airways is not responsible for conditions that result from
normal wear and tear, or the following:
Damage to: Wheels, feet, zippers, extending handles Over-packing
of the bag Fragile or perishable items Loss of external locks
Pull or security straps Manufacturer's defects
Repairs: Rynn's Luggage provides baggage repair services. |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. For detailed guidelines,
please refer to the US Airways website. |
| Alaska Airlines |
click here for more info |
| Carry-on
Allowance |
"You're allowed one carry-on bag, which can measure up to 10" H x 17" W x 24" L (25 x 43 x 61 cm), plus one personal item, such as a purse, briefcase or laptop computer. At least one of the items should be stowed under the seat in front of you." |
| Checked
Baggage Allowance |
You can
carry two checked bags provided each of these falls within the
following permissible limits:
• Weighing not more than
50 lb/23 kg
• Not exceeding 62 linear inches/157 cm
(length + width + height) |
| Excess
Baggage Rules |
If your baggage exceeds the permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 70- 100 lb the fee is $50 each. There is a fee of $50 for every bag between 63 and 80 inches, and $75 for bags between 80- 115 inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. The rates for additional pieces of baggage are- $50 each for 1-3 pieces, $75 each for 4 -6 pieces and $150 each for 7 and up. |
Delayed/lost/damaged
baggage |
Delayed
or damaged bags should be reported in person to the Alaska Airlines
baggage office within 24 hours of arrival time. It's important
to retain copies of your ticket, baggage claim check and any
receipts you may have accumulated for expenses incurred as a
result of the mishandling. For more information, contact Alaska
Airlines' Central Baggage Service office at 206-392-6580. |
| Sports
Equipment |
Some
sporting equipment (snow skis, golf clubs), may be checked in
lieu of one piece of luggage, if packaged in a suitable container.
Sporting equipment checked in addition to the free baggage allowance
is charged an excess fee. There is a fee charged in all situations
for some equipment (surfboards, scuba gear). For detailed guidelines,
please refer to the Alaska Airlines website or call up an Alaska
Airlines agent. |
| Spirit Airlines |
click here for more info |
| Carry-on
Allowance |
Spirit
Airlines allows you to carry on one bag and one personal item
within the following restrictions:
• Weighing not more
than 40lb/18kg
• Not exceeding 22 x 13 x 10 inches
(length x width x height)
• Fits in the overhead bin
or the underneath the seat in front of you |
| Checked
Baggage Allowance |
You’re
allowed one piece of checked baggage provided it comes within
the following permissible limits:
• Weighing not more
than 50 lb/23 kg
• Not exceeding 62 linear inches/157
cm (length + width + height) |
| Excess
Baggage Rules |
If your baggage exceeds Spirit Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 71- 99 lb the fee is $100 each. There is a fee of $75 for every bag between 63 and 115 linear inches, and $150 for bags between 116- 150 linear inches. Bags weighing over 99 lbs and exceeding 160 inches are not accepted. For each additional bag, you'll be charged an amount of $75. |
Delayed/lost/damaged
baggage |
Please
report any delayed/damaged or lost baggage to the Spirit Airlines
agent at the destination airport within 24 hours of arrival.
Liability: Domestic Baggage – Limitation of Liability.
For travel wholly between U.S. points, liability for loss, delay
or damage to checked baggage is limited to $2,800 per ticketed
passenger (unless a higher amount is established by D.O.T.)
International Baggage – Limitation of Liability
On any flight entering into or leaving a foreign country, Spirit
will not accept live animals, as checked baggage or as cargo
shipments.
Spirit will not accept any agricultural items, perishable items
or any product that does not conform to the Customs and/or Agricultural
government entities of any foreign country that the passenger
is entering into or leaving from on a Spirit flight.
Spirit will not accept Human Remains (HR) as checked baggage
or cargo into any foreign country.
Limitations on excess, oversized, and overweight luggage may
apply.
Liability limitations for travel to/from international destinations
for all airlines are governed by the Warsaw Convention or Montreal
Convention as applicable.
For International travel (including domestic portions of International
itineraries) to which the Warsaw Convention applies:
Liability for loss, delay or damage is limited to a maximum
of $9.07 per pound ($20 per kilo) for checked baggage, and $400
per ticketed passenger for unchecked baggage. Liability is for
a maximum of 50 lbs/23 kgs ($453.50) per checked bag, unless
the passenger pays an excess baggage charge, and the precise
weight of the baggage is noted on the passenger’s baggage
claim check. This limit may be lowered for additional pieces
to certain international destination or when using connecting
carriers. Liability for loss or damage to baggage is limited
to 1,000 Special Drawing Rights per ticketed passenger. Exchange
rates are available online at www.IMF.org. Spirit Airlines will
use the date of travel to determine the applicable exchange
rate.
|
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee of $50. For detailed guidelines,
please call up a Spirit Airlines agent. |
| JetBlue Airways |
click here for more info |
| Carry-on
Allowance |
You
can carry on one bag and one personal item within the following
restrictions:
• Carry-on luggage not exceeding the
dimension of 24 x 16 x 10 inches (length x width x height)
• Personal item not exceeding the dimension of 18 x 15
x 8 inches
• Fits in the overhead bin or the underneath
the seat in front of you |
| Checked
Baggage Allowance |
You’re
allowed two pieces of checked baggage within the following permissible
limits:
• Weighing not more than 50 lb/23 kg
•
Not exceeding 62 linear inches/157 cm (length + width + height) |
| Excess
Baggage Rules |
If your baggage exceeds Jet Blue's permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $20. Bag weighing 70-100 lb, you'll be charged an additional amount of $50s. There is a fee of $50 for every bag between 63- 80 linear inches. Bags weighing over 100 lbs and exceeding 80 linear inches are not accepted. For each additional bag, you'll have to pay an amount of $50. |
Delayed/lost/damaged
baggage |
If your
baggage has been delayed or damaged, please make a baggage claim
with a JetBlue crewmember while you're at the airport. If you
need to make the claim once you've left the airport, please
call the JetBlue Baggage Service Office at the airport you flew
into within four hours after arrival.
For following up on a baggage claim, Central Baggage Services
can be reached from 6:00 a.m. until 9:00 p.m. seven days a week
at 1-866-538-5438. |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. For detailed guidelines
on sporting equipment, please refer to the JetBlue Airways website. |
| Midwest Airlines |
click here for more info |
| Carry-on Allowance |
"Each passenger may carry one item on board the aircraft, provided it can be stowed beneath the seat or in an overhead compartment. Midwest Airlines may allow any of the following pieces in addition to the one-piece limitation, provided there is ample storage space:
• One standard hard or soft shell briefcase (not larger than 6"w x 15"h x 18"l)
• One handbag (pocketbook or purse)
• One umbrella
• One overcoat or wrap
• A reasonable amount of reading material
• One camera
• One infant seat (provided a ticket has been purchased for the infant)
• One infant bag when traveling with an infant
• Crutches/canes/braces or other assistive devices
• Fragile items or items of extraordinary value"
|
| Checked
Baggage Allowance |
You’re
allowed two pieces of checked luggage, each within the following
weight and size limitations:
• Weighing not more than
50lb/23 kg
• Not exceeding 62 linear inches/157 cm
(length+ width+ height) |
| Excess
Baggage Rules |
If your baggage exceeds Midwest Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 71- 100 lb the fee is $50 each. There is a fee of $80 for every bag between 63 and 115 linear inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. For each additional bag, you'll be charged an amount of $50. |
Delayed/lost/damaged
baggage |
Please
report any damaged baggage to the Midwest Airlines crewmember
at your destination airport within 48 hours of arrival of the
flight. Notice of missing baggage must be given to Midwest Airlines
within four hours of arrival of the flight. |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee of $80. For detailed guidelines,
please refer to the Midwest Airlines website. |
| Sun Country Airlines |
click here for more info |
| Carry-on
Allowance |
"You are permitted one (1) piece of carry-on baggage not to exceed 48 linear inches (length plus width plus height), including the wheels and handle, not to exceed 35 pounds. Plus, you may also carry on one (1) smaller personal item to fit under the seat in front of you (i.e., purse, laptop, infant bag, etc.).' |
| Checked
Baggage Allowance |
You’re
can carry up to two pieces of checked luggage free of charge,
each within the following limitations:
• Weighing not
more than 50lb/23 kg
• Not exceeding 62 linear inches/157
cm (length+ width+ height) for the first bag and 55 linear inches
for the second |
| Excess
Baggage Rules |
If your baggage exceeds Sun Country Airline's permissible limits of free baggage allowance, you're required to pay additional fee of $60 for every extra or overweight piece of luggage. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25 to $90 depending on quantity, and for bags between 71- 100 lb the fee is $60 to $95 each depending on quantity. There is a fee of $80 for every bag between 63 and 115 linear inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. For each additional bag, you'll be charged an amount of $50.
Bags weighing over 100 lbs and exceeding 5 feet are not accepted
. |
Delayed/lost/damaged
baggage |
For inquiries
regarding delayed or damaged baggage, please call our toll-free
hotline at 888-359-5586 for assistance. Customers in the Minneapolis/St.
Paul metro area should call 612-970-3569. |
| Sports
Equipment |
For
sports equipments like surfboards, scuba and snorkel equipment,
bicycles etc, you’re required to pay a fixed handling
fee of $40. For detailed guidelines, please refer to the SunCountry
Airlines website. |
| Comments |
On domestic
flights, Sun Country is liable for loss of, damage to, or delay
in delivery of high value, fragile, or perishable items, including
but not limited to, the following: medication, money, jewelry,
silverware, negotiable papers, securities, electronic/video/
photographic equipment, samples, heirlooms, antiques, artifacts,
works of art, or other valuables included in the passenger's
checked luggage, with or without the knowledge of Sun Country
Airlines. Sun Country does not assume responsibility for loss
or damage due to normal wear and tear; protruding parts, such
as feet, handles, wheels, straps, hooks; over sized or over
packed luggage. |
| Hawaiian Airlines |
click here for more info |
| Carry-on
Allowance |
"Each passenger on board Hawaiian Airlines is allowed to carry on one bag and one personal item within the following dimensions:
The maximum size is 45 linear inches (9x14x22).
The maximum weight is 25 lbs. per passenger."
|
| Checked
Baggage Allowance |
You can
carry two checked bags provided each of these falls within the
following permissible limits:
• Weighing not more than
50 lb/23 kg
• Not exceeding 62 linear inches/157 cm
(length + width + height) |
| Excess
Baggage Rules |
If your baggage exceeds the permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25. There is also a standard fee for every bag between 63- 80 linear inches for travel within Hawaii; you have to pay $50 for each bags that you may carry. On other routes, the rates for over sized baggage are- $160. Bags weighing over 70 lbs and exceeding 80 linear inches are not accepted. For travel within Hawaii, you have to pay $25 for each extra bag that you may carry. On other routes, the rates for additional pieces of baggage are- $80 each for 1-3 pieces. |
Delayed/lost/damaged
baggage |
If your
baggage has been missing for five days or less, please contact
the Baggage Service counter located at the arrival airport.
Each airport will assist you in finding your baggage or resolving
your issue. HA Airport Baggage Claim Areas:
Hawaiian Airlines serviced airports:
• Pago Pago
• Papeete
• Los Angeles
• All State of
Hawaii locations serviced by HA
Delta Airlines services HA counters in Seattle, Portland, San
Francisco, Sacramento, and San Diego
Pacific Western Aviation services HA counters in Phoenix
GlobeGround North America services HA counters in Las Vegas
Menzies Aviation services HA counters in Sydney
American Airlines services HA counter in San Jose
CLAIMS DEPARTMENT
After the 5 days has elapsed and the baggage is still not recovered
by the Baggage Service counter, the baggage case is referred
to the Claims Department. This department handles all checked
baggage cases or items taken away from passenger for which a
claims tag is issued (i.e., the baggage is lost). At this time
the passenger should have already completed and submitted to
the Claims Department a statement proof of loss form as instructed
on the Baggage Irregularity Report (BIR) form.
ADDRESS: Hawaiian Airlines
Claims Department
P.O. Box 30008
Honolulu, HI 96820
FACSIMILE: 808-835-3466
HOURS OF OPERATION: Monday - Friday; 8 a.m. - 4:30 p.m. (except
holidays) |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. For detailed guidelines,
please call up a Hawaiian Airlines agent. |
| Xtra Airways |
click here for more info |
| Carry-on
Allowance |
"Each passenger on board Xtra Airways is allowed to one carry-on luggage within the limit of 45 linear inches/114 cm (length + width + height)." |
| Checked
Baggage Allowance |
You can
carry two checked bags provided each of these falls within the
following permissible limits:
• Weighing not more than
50 lb/23 kg
• Not exceeding 62 linear inches/157 cm
(length + width + height) |
| Excess
Baggage Rules |
If your
baggage exceeds Xtra Airways’ permissible limits of free
baggage allowance, you’re required to pay additional fee
based on quantity, weight and size. For each bag weighing 50-70
lb, you’ll be charged an additional amount of $25, and
$65 each for bags weighing between 71- 100 lb. There is also
a standard fee of $65 for every bag between 63- 80 linear inches.
Bags weighing over 100 lbs and exceeding 80 linear inches are
not accepted. |
Delayed/lost/damaged
baggage |
Any delayed,
damaged or lost baggage should be reported at your destination
airport within 24 hours of arrival. For details, please call
up an Xtra Airways agent. |
| Sports
Equipment |
For
detailed guidelines, please call up an Xtra Airways agent. |
| Aloha Airlines |
N/A |
| Carry-on
Allowance |
You’re
allowed to carry on one bag and one personal item within the
following dimensions:
• Weighing not more than 20lb
• Not exceeding 8 x14 x 22 inches
• Fits
in the overhead bin or underneath the seat in front
You can’t carry boogie boards, strollers, coolers with
ice, and guitars in hard-sided cases as carry-on baggage. |
| Checked
Baggage Allowance |
On all
U.S. domestic flights (including inter-island) and flights between
the U.S Mainland and Hawaii, you can carry two pieces of checked
baggage free of charge within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding
62 linear inches/157 cm (length + width + height)
For travel on Aloha’s code share partner Island Air (AQ
5000 series flights), the combined weight of your checked luggage
should not exceed 50 lb/23 kg. |
| Excess
Baggage Rules |
If your baggage exceeds Aloha Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. Bags weighing over 70 lbs are not accepted.
For bags weighing 51-70 lb, you'll be charged an additional amount of $25, and you're required to pay an amount of $25 to $ 80 for each additional bag depending on destination.
For detailed information, please contact Aloha Airlines Customer Relations Department at P.O. Box 30028, Hon., HI. 96820 or by calling (888) 771-2855 or by faxing (808) 539-5999. Business hours are 6:30 am. to 5 pm. (HST), Monday through Friday
. |
Delayed/lost/damaged
baggage |
For lost
baggage, a claim must be filed with any Aloha Baggage Service
Agent before leaving the airport. If your claim is not settled
within 5 days, your claim will be forwarded to Aloha's Central
Baggage Department for further handling.
Interim reimbursement:
Please send the following items to Claims Central Baggage:
Original receipts (please keep a copy for your records).
A copy of the Property Irregularity Report along with the baggage
claim checks.
A copy of your passenger flight ticket receipt.
Please mail within 30 days of travel to:
Aloha Airlines
Claims Central Baggage
PO Box 30028
Honolulu, HI 96820
For Claims/Central Baggage, call toll free:
(800) 803-9454 or (808) 836-4293
Monday through Friday
8 am to 5 pm HST.
Honolulu, Oahu (HNL)
(808)837-6817 or (808)837-6818
6:30am - 11:30pm HST.
Kahului, Maui (OGG)
(808)877-5614
7:00am - 8:15pm HST.
Kailua-Kona, Hawaii (KOA)
(808)329-1651
8:30am - 8:00pm HST.
Hilo, Hawaii (ITO)
(808)935-9250
6:00am - 8:00pm HST.
Lihue, Kauai (LIH)
(808)245-6618
5:00am - 8:15pm HST (Mon - Sat)
5:00am - 8:30pm HST (Sun)
Orange County, CA (SNA)
(949)442-4301
Oakland, CA (OAK)
(510)563-3604
Reno, NV (RNO)
(775)348-2565
Sacramento, CA (SMF)
(916)922-2185
San Diego, CA (SAN)
(619)683-4003
Las Vegas, NV (LAS)
(702)261-4410 |
| Sports
Equipment |
You
can check-in a golf bag in lieu of one piece of checked baggage
on any of Aloha's domestic flights provided the golf bag contains
not more than 14 clubs/12 golf balls and one pair of golf shoes. |
| MESA Airlines |
N/A |
| Carry-on
Allowance |
You’re
allowed to carry on one bag and one personal item within the
permitted dimensions of 19 x 15 x 11 inches for each item. Each
item should fit in the overhead bin or underneath the seat in
front |
| Checked
Baggage Allowance |
You can
carry two pieces of checked baggage free of charge within the
following permissible limits:
• Weighing not more than
50 lb/23 kg
• Not exceeding 62 linear inches/157 cm
(length + width + height) |
| Excess
Baggage Rules |
If your
baggage exceeds MESA Airlines’ permissible limits of free
baggage allowance, you’re required to pay additional fee
based on quantity, weight and size. For each bag weighing 50-70
lb, you’ll be charged an additional amount of $25, and
$50 each for bags weighing between 71- 99 lb. There is also
a standard fee of $25 for every bag between 63- 80 linear inches.
Bags weighing over 99 lbs and exceeding 80 linear inches are
not accepted. Besides, you have to pay $ 25 for each extra bag
that you carry. |
Delayed/lost/damaged
baggage |
Please
report any delayed, damaged or lost baggage to the MESA Airlines
agent at the destination airport before leaving the airport
or within 24 hours of arrival. For detailed information, please
conact MESA Airlines customer service at 1-800-637-2910. |
| Sports
Equipment |
For
detailed guidelines and applicable rules on sporting equipment,
please contact MESA Airlines customer service at 1-800-637-2910. |
| Big Sky Airlines |
N/A |
| Carry-on
Allowance |
Big
Sky Airlines offers you a very flexible free baggage allowance
policy. So, you can chose from the following options:
•
Up to three checked with no carry-on
• Two checked
with one carry-on
• One checked with two carry-on |
| Checked
Baggage Allowance |
Based
on the flexible free baggage policy, you can choose from the
following options:
• Carry up to three checked baggage
items with no carry-on
• Carry up to two checked baggage
items with one carry-on
• Carry up to one checked baggage
items with two carry-on
The following imitations apply for all checked baggage:
• Weighing not more than 50lbs/23 kg
• Not exceeding
62 linear inches/157 cm (length+ width+ height) |
| Excess
Baggage Rules |
If your
baggage exceeds Big Sky Airlines’ permissible limits of
free baggage allowance, you’re required to pay additional
fee based on quantity, weight and size. For each bag weighing
51-70 lb, you’ll be charged an additional amount of $45,
and $100 each for bags weighing between 71- 100 lb. The standard
fees for oversize baggage are as follows- $45 each for 1-3 oversize
bags, and $100 for 4 or more oversize bags. |
Delayed/lost/damaged
baggage |
Please
report any delayed, damaged or lost baggage to a Big Sky Airlines
agent at the destination airport before leaving the airport
or within 24 hours of arrival of your flight. |
| Sports
Equipment |
For
detailed guidelines, please call up a Big Sky Airlines agent. |
| Island Air |
click here for more info |
| Carry-on
Allowance |
Each
passenger can carry on one personal item only. Personal items
are strictly limited to computer cases, cameras, small electronic
devices, diaper bags and infant supplies, briefcases, small
backpacks, purses and articles of similar size. |
| Checked
Baggage Allowance |
You are
allowed to check 2 pieces of baggage for free provided the combined
weight doesn't exceed 50 lb/23 kg and are within the dimension
of 62 linear inches (length + width + height). |
| Excess
Baggage Rules |
Baggage
exceeding the prescribed limits are can be checked as excess
baggage on payment of requisite fees. For detailed information
on additional baggage, please call up an Island Air agent. |
Delayed/lost/damaged
baggage |
Please
report any delayed, damaged or lost baggage to the Island Air
crew at the destination airport before leaving the airport.
Liability for lost or damaged baggage is limited to $2,800 per
fare-paying passenger. An initial report must be filed with
Island Air, in writing, prior to leaving the premises of Island
Air and in no event more than four hours after the arrival of
the flight. In the event of failure to give notice, no action
shall lie against Island Air. Airline ticket receipts, claim
checks and damaged goods should not be discarded until the research
process is completed.
Island Air assumes NO LIABILITY for:
Items carried in the passenger cabin.
Fragile or valuable articles such as: cameras, VCRs, computers
and any other electronic equipment or components, jewelry, cash
or other similar valuable items in checked baggage.
Perishable items in checked baggage.
Normal wear and tear to baggage which includes, but is not limited
to, zippers, torn seams, scuff marks, scratches, tears, cuts,
gouges, punctures, dents, etc. Baggage is designed to protect
its contents.
Damage to or loss of protruding parts, such as: wheels and feet,
straps, pockets, handles, pull handles, hanger hooks, locks
or other items attached to the baggage, as well as damage to
oversized, overweight, overpacked and previously damaged baggage;
and items of a fragile or perishable nature.
Loss, damage(s) to or delay in delivery of any property checked
by a passenger traveling on a non-revenue or reduced-rate ticket. |
| Sports
Equipment |
For
sports equipments like surfboards, cycles etc, you’re
required to pay a fixed handling fee. For detailed guidelines,
please call up an Island Air agent. |
| Great Lakes Aviation |
N/A |
| Carry-on
Allowance |
For
details, please contact Great Lakes Airlines reservation center
at 800-554-5111 |
| Checked
Baggage Allowance |
For details,
please contact Great Lakes Airlines reservation center at 800-554-5111 |
| Excess
Baggage Rules |
For
details, please contact Great Lakes Airlines reservation center
at 800-554-5111 |
Delayed/lost/damaged
baggage |
For details,
please contact Great Lakes Airlines reservation center at 800-554-5111 |
| Sports
Equipment |
For
details, please contact Great Lakes Airlines reservation center
at 800-554-5111 |
| Comments |
Great
Lakes will check your bags through to the destination only if
you're connecting to any of the airlines listed below. Also,
you need to hold proof of a confirmed ticket with that airline.
In case you don't have the proof of a confirmed ticket or you're
not connecting to a carrier on the list below, your baggage
will be checked to Great Lakes Airlines' hub and you'll have
to claim them from the baggage claim and recheck them with the
connecting carrier.
Air Midwest
Air New Zealand
Alaska Airlines
All Nippon Airways
Aloha Airlines
America West Airlines
American Airlines
Bemidji Airlines
Big Sky Airlines |
BWIA
Cayman Airlines
Czech Airlines
Delta Airlines
Frontier Airlines
Hawaiian Airlines
Horizon Air
Korean Airlines
MESABA Aviation |
Midwest Airlines
Mexicana Airlines
Northwest Airlines
Qantas Airways
Thai Airways
United Airlines
US Airways
VARIG |
|
| Pacific Wings |
click here for more info |
| Carry-on
Allowance |
"Carrier will determine whether or not any Baggage of a passenger, because of its weight, size, contents, or character, may be carried in the passenger cabin of the aircraft. Carry on Baggage is the sole responsibility of the passenger. Claims for damaged, lost, forgotten, or stolen carry on Baggage will not be accepted by Carrier.
The number, size and dimensions of carry on items allowed by the Carrier on a particular aircraft or flight shall be the Carrier's sole discretion.
Personal items, such as a male or female purse of reasonable size, a small camera, reading material, food for enroute consumption, and a coat, jacket, wrap, or similar outer garment, may be carried onboard the aircraft.
For details, please call Pacific Wings reservation at 888-575-4546"
|
| Checked
Baggage Allowance |
For details,
please call Pacific Wings reservation at 888-575-4546 |
| Excess
Baggage Rules |
Baggage in excess of the free Baggage allowance specified in Article 60 above will incur a charge of twenty-five dollars ($25.00) per piece. Baggage in excess of sixty-two (62) inches but not more than eighty (80) inches (sum of outside length plus outside height plus outside width) will be counted as two (2) standard-sized bags. Baggage in excess of seventy (70) pounds will not be accepted |
Delayed/lost/damaged
baggage |
For details,
please call Pacific Wings reservation at 888-575-4546 |
| Sports
Equipment |
For
details, please call Pacific Wings reservation at 888-575-4546 |
| Chalks International Air |
click here for more info |
| Carry-on
Allowance |
You
can carry on one bag provided they are within the following
limitations: Weighing not more than 40 lb and not more than
62 linear inches (length + width + height) |
| Checked
Baggage Allowance |
Each
passenger may take a total of 40 lbs and measures no more that
62 linear inches (length + width + height) without incurring
any additional charges. |
| Excess
Baggage Rules |
Any
bag(s) over 40lbs will be charged excess fees as below. No bags
over 60 lbs will be accepted for carriage. $1.50 per llb over
baggage allowance. Such access weight and baggage pieces are
subject to space availability. For details, please contact Chalks
International Air reservations at + 1-877-9-CHALKS
(1-877-924-2557)
or from outside the USA call
+1-954-359-0329 |
| Sports
Equipment |
For details,
please call Chalks International Air reservations at + 1-877-9-CHALKS
(1-877-924-2557)
or from outside the USA call
+1-954-359-0329
|
| |
|
| Bahamasair |
click here for more info |
| Carry-on
Allowance |
"There is no single federal standard. Check with the airline for any limits it has on the size, weight, or number of carry-on bags
• Inquire about your flight; different airplanes can have different limits.
• If you are using more than one airline for a trip, check on all of them.
• A heavy bag which fits in an overhead bin may still cause the bin to exceed its weight limit.
• Don't assume that the flight has unlimited closet space for garment bags; some may have to be checked.
• Don't pack anything in a carry-on bag that could be considered a weapon (e.g., scissors, knife)."
|
| Checked
Baggage Allowance |
For details,
please contact a Bahamasair agent at (242) 377-8451 - Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156 |
| Excess
Baggage Rules |
If your
luggage exceeds the free baggage limitations, teh following
fees are applicable based on weight and size: Excess bags up
to 70lbs/32kgs and 62”and over- $85.00 each
•
Oversize pieces 63” and over- $100.00 each
•
Overweight pieces 71lbs and over (33kgs)- $100.00 each
•
Oversize and overweight pieces- $125.00 each |
| Delayed/lost/damaged
baggage |
If your
bag arrives open, unlocked or visibly damaged, check immediately
to see if any of the contents are missing or damaged.
Report any problems to your airline before leaving the airport.
Insist that the airline fill out a form and give you a copy,
even if they say the bag will be in on the next flight. For
enquires, please contact a Bahamasair agent at (242) 377-8451
- Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156 |
| Sports
Equipment |
For
details, please contact a Bahamasair agent at (242) 377-8451
- Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156 |
| ERA Aviation |
click here for more info |
| Carry-on
Allowance |
"Passengers are limited to 1 small carry on item not to exceed 14"L x 10"W x 18"D." |
| Checked
Baggage Allowance |
You're
allowed two checked items not exceeding 50 pounds each. The
maximum size for each checked bag is 62 linear inches (length
+ width + height). Items weighing over 100 pounds will not be
accepted at the ticket counter, and must be sent via air cargo,
or other means. |
| Excess
Baggage Rules |
Additional items and overweight items are subject to fees and will be carried as space allows. For each bag weighing 51-70 lb, you'll be charged an additional amount of $50, and for bags between 71- 100 lb the fee is $50 each. For first extra bag charges varies from $50-$150 depending on quantity. For details, please call Era Aviation at 1-800-866-8394. |
Delayed/lost/damaged
baggage |
Please
report any delayed, damaged or lost baggage to ERA Aviation
agent at teh destination airport immediately after arrival.
Era Aviation will make every reasonable effort to return your
checked baggage within 24 hours when delayed. Era will also
attempt to contact any customer whose unclaimed, checked luggage
contains a name and address or telephone number. Due to flight
availability and U.S. Customs requirements, international bags
may require more than 24 hours to return to the customer. In
this case, an Era representative will provide the best available
information as to the location, time, and return of baggage.
If your claim is less than 5 days, please communicate wit | |