One Travel

Domestic airline baggage policies and baggage
To find out about a domestic Airline Baggage Policies and Procedures, click on the airline you'd like to learn more about. Though, our airline baggage updates will be provided on an ongoing basis, we've also provided a click through to each airlines website.

US Airways click here for more info
Carry-on Allowance "You are allowed one carry-on bag and one personal item. Personal items include a purse, briefcase, laptop or diaper bag. Carry-on baggage must be stowed in carry-on compartments of the aircraft, under a seat, or in an overhead compartment.

Size requirements:
• US Airways: Up to 51 inches/129 cm (11x14x26 inches or 28x35x66 cm).
• US Airways Express: Up to 45 inches/114 cm (19x15x11 inches or 48x38x28 cm)."
Checked Baggage Allowance Each Coach Class passenger is allowed 2 checked bags within the following limits:
• Weighs 50 lb/23 kg or less
• 62 linear inches/157 cm (length + width + height)
If you’re an Envoy/First Class passenger, you are allowed 2 checked bags of the following dimensions:
• Weighs 70 lb/32 kg or less
• 62 linear inches/157 cm (length + width + height)
Parents paying 10% of the adult fare for an infant to fly on a transatlantic flight have the following checked baggage allowance on the complete itinerary:
One checked bag with the maximum total dimensions of 45” and maximum weight of 50 pounds
One fully collapsible stroller or one child restraint device or car seat
Excess Baggage Rules If your baggage exceeds US Airways' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50, and for bags between 71- 100 lb, the fee is $80. There is a fee of $80 for every bag between 63-80 linear inches. Bags weighing over 100 lbs and 80 linear inches are not accepted. Also, you're required to pay an amount of $80 for each additional bag.
Delayed/lost/damaged baggage Please report any delayed, damaged or lost baggage to the US Airways crew at your destination airport beofre leaving the airport or within 24 hours of arrival of your flight. For detailed information, please contact US Airways customer care at 800-371-4771
Sports Equipment For details on carriage and handling of Sporting equipment, please contact US Airways reservations.
Comments Please refer to US Airwas website for latest baggage embargos.
Delta Airlines click here for more info
Carry-on Allowance "You can carry on one bag plus one personal item per passenger as long as it:
• Weighs less than 40 pounds (18 kg).
• Does not exceed 45 inches when you total length plus width plus height.
• Fits easily in our Size Check® unit (approximately 22"x14"x9").
• Fits in an overhead bin or underneath the seat in front of you."
Checked Baggage Allowance You’re allowed to check two bags within the following limits for each bag:
• Weighs not more than 50 lbs/22.5 kg
• Doesn’t exceed 62 inches (length + width + height)
Excess Baggage Rules If your baggage exceeds Delta Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50 and for bags between 70- 100 lb, the fee is $100. There is a fee of $100 for every bag between 63-80 linear inches. Bags weighing over 100 lbs are not accepted. Also, you're required to pay an amount of $100 for each additional bag.
Delayed/lost/damaged
baggage
Delayed Baggage: If you're baggage is delayed, notify one of the Delta Airlines representatives at the earliest.
Lost Baggage: If you've lost your baggage, please download a copy of the Passenger Property Loss Claim form and fill it out so that it can be taken care of without delay. You can download this form from the the Delta Airlines website. Fax or mail your completed form and baggage claim check to:

Fax:
888-880-3412

Mail:
Delta Air Lines
Central Baggage Service
Corporate Customer Care
P.O. Box 20598
Atlanta, Georgia 30320-2598
Damaged Baggage: Delta Airlines has partnered with Rynn's Luggage at Netbags.com to provide baggage repair services.
Sports Equipment For details on carriage, handling and pricing of sporting equipment, please contact Delta Airlines reservations at: 800-221-1212
404-765-5000
800-933-5935 (Delta Shuttle)
800-831-4488 (Hearing & Speech Impaired)
Numbers are US only.
Comments If you're traveling with pets, be sure to get the detailed guidelines for pet travel. You can carry-on, check-in or ship your pet as a cargo.
United Airlines click here for more info
Carry-on Allowance On board United, you are allowed to carry on one bag and one personal item such as a purse, briefcase, or laptop computer provided they are within the following permissible baggage limits:
• The dimensions of your bag shouldn’t exceed 9" x 14" x 22" (length + width + height)
• Not to exceed 45 linear inches (length + height + width)
• All carry-on bags must easily I the overhead bin or underneath the seat in front of you
Checked Baggage Allowance Based on domestic and international and routes, United Airlines have different checked baggage requirements.
Domestic: If you’re flying on a domestic route, you may check two bags free of charge within the 50 US states and to/from Canada, San Juan, Puerto Rico and St. Thomas US Virgin Islands. Be sure that each bag falls within the following permissible limits:
• Weighs 50 pounds/23kg or less
• Dimensions not to exceed 62 inches/158cm (length + width + height)
International: On international routes, United Airlines allows you a maximum free baggage allowance of two bags per passenger, each not exceeding a weight of 50 pounds/23kg and within a dimension of 62 inches/158cm (length + width + height). However the rules may vary depending on the Class of travel and destination.
Excess Baggage Rules If your baggage exceeds United Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-100 lb, you'll be charged an additional amount of $25.Bags exceeding 62- 115 linear inches will be charged $100 per article. Bags weighing over 100 lbs and 115 linear inches are not accepted. Also, the following charges apply for additional bags- $85 each for 1-2 extra bags, $125 each for 3-4 extra bags, and $200 each for 5 and up.
Delayed/lost/damaged
baggage
If you have not received your baggage within 72 hours, download and print United's Baggage Tracing/Claim Form. Please complete this form and mail it to United Airlines along with the following:

A copy of your delayed baggage report
Passenger ticket receipt
Receipts for items valued over $250.00
United Airlines
Central Baggage Service - HDQLZ
P.O. Box 66140
Chicago, IL 60666
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. You can check out the detailed guidelines for sport equipment on the United Airlines website.
American Airlines click here for more info
Carry-on Allowance "You are allowed one carry-on bag and one personal item.
• All carry-on pieces, including laptops, must fit either underneath the seat in front of you or in an overhead bin
• The one carry-on bag must fit in an overhead compartment or under the seat. It should not exceed 45 linear inches (length + width + height) or weigh more than 40 lbs/18 kg
• Carry-on items which appear too large or irregularly shaped to fit under a seat, in an overhead compartment, or in a closet will not be accepted as carry-on baggage and will need to be checked
• At times, additional limits may be placed on carry-on baggage based on the main cabin stowage capacity of specific aircraft."
Checked Baggage Allowance American Airlines allows you two pieces of checked baggage within the following permissible limits:
• Not weighing more than 50lbs/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)
Excess Baggage Rules If your baggage exceeds American Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $25 to $95 depending on quantity, and for bags between 71- 100 lb, the fee is $60 to $90 each depending on quantity. There is a fee of $80 for every bag between 63-115 linear inches. Bags weighing over 100 lbs and 115 linear inches are not accepted. The rates for additional pieces of baggage are- $80 each for 1-3 pieces, $105 each for 4-6 pieces and $180 each for over 7 pieces.
Delayed/lost/damaged
baggage
If you are unable to locate a checked bag upon arrival, you should notify an American Airlines/American Eagle baggage service agent prior to leaving the airport. At that time, you will be given a Baggage Claim ID and a brochure explaining the baggage recovery process. Please refer to your six-letter file locator in all conversation and correspondence regarding your claim. Delayed Baggage
Within the United States call
Baggage Customer Service Desk (24 hours)
1-800-535-5225

Outside the United States call The Baggage Service Department at the nearest airport
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. Please refer to the American Airlines website for detailed guidelines.
Comments Some destinations outside of the continental U.S. (as well as travel from Los Angeles to Miami and Fort Lauderdale) have additional limitations on checked baggage at specific times of the year. This is called an "embargo". Please contact an American Airlines representative at 1-800-433-7300 to see if a baggage embargo is applicable for your itinerary and travel dates.
If you are traveling to Central or South America, Mexico or the Caribbean, please check the important seasonal baggage embargo information on the American Airlines website.
Northwest Airlines click here for more info
Carry-on Allowance You can carry on one bag and one personal item such as a purse or briefcase within the following restrictions:
• Weighs 18 kg (40pounds) or less
• Doesn’t exceed 45 inches (length+ width+ height)
• Fits in the overhead bin or the underneath the seat in front of you
Checked Baggage Allowance If you’re traveling Coach Class on flights to/from US, Canada, Mexico and the Caribbean, you can check two pieces of baggage within the following permissible limits:
• Weighing not more than 50lbs/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)

If you’re traveling First Class on flights to/from US, Canada, Mexico and the Caribbean, you enjoy a generous allowance of three pieces of baggage. While the first two should fall within the coach class baggage limitations, the third one has the following requirements:
• Weighing not more than 40lb/18 kg
• Not exceeding 45 linear inches (length+ width+ height)
Excess Baggage Rules For all extra, oversized, and overweight items, you're required to pay additional fees. For each bag weighing 51-70 lb, you'll be charged an additional amount of $125, and for bags between 71- 100 lb is not acceptable. There is a fee of $80 for per oversized bag.
Delayed/lost/damaged
baggage
If you are unable to locate checked luggage upon arrival, please go directly to the Northwest Luggage Service office located in each airport Northwest serves. If you wish to discuss claim processing (for luggage that has been missing for more than five days) or settlement options, ou can contact Northwest Airlines' Central Luggage Service department at:
Luggage Service Recovery
Department C5260
2700 Lone Oak Parkway
St. Paul MN 55121-1534

Domestic (toll-free): 1-800-648-4897 (Monday - Friday, 8:00 a.m. - 4:00 p.m. CT)
International: (612) 725-2644
Fax: (612) 727-4639
Sports Equipment Please note that items like surfboards and bicycles are charged a fixed handling fee of $80. For detailed guidelines, please call up a Northwest Airline agent.
Comments On Northwest flights, more than 99% of checked luggage arrives on the same flight with the customer who checked the luggage. On an unlikely event that your luggage is delayed, lost or damaged, you must report any to Northwest within 24 hours.
AirTran Airways click here for more info
Carry-on Allowance For carry-on luggage, AirTran Airways allows one carry-on item and one personal item like handbags, walking sticks, crutches, coats, cameras, infant food, laptop computers etc. provided they are within the following permissible limits:
• Doesn’t exceed overall dimensions of 55 inches (length + width + height)
• Fits in the overhead bin or the underneath the seat in front of you
Checked Baggage Allowance You’re allowed two pieces of checked luggage with the following weight and size limitations:
• Weighing not more than 50lbs/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)
Excess Baggage Rules If your baggage exceeds Air Tran' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $25 and for bags between 71- 100 lb, the fee is $65. There is a fee of $50 for every bag between 63-80 linear inches. Bags weighing over 100 lbs and 80 linear inches are not accepted. Also, you're required to pay an amount of $50 for each additional bag.
Delayed/lost/damaged
baggage
If you are unable to locate a checked bag upon arrival, you should notify an AirTran Airways baggage service representative prior to leaving the airport. At that time, you will be given a Baggage Claim Number and a brochure explaining the baggage recovery process.
For additional queries regarding your baggage claim, please contact the System Baggage Service office Monday through Friday from 7:30am to 6:00pm.

System Baggage Service 1-800-965-2107 x8900
Sports Equipment Select sporting equipment may be a part of the free baggage allowance when checked in lieu of the first piece of luggage acceptable under this allowance. Sporting equipment NOT included in the free baggage allowance are: bicycles, scuba gear and surfboards. Each item has acceptance limitations (see below) and will be assessed an excess baggage charge of $65.

For detailed guidelines, please refer to the Airtran Airways website or call up an Airtran Airways agent at 800-AIR-TRAN or 678-254-7999 in Atlanta.
Continental Airlines click here for more info
Carry-on Allowance • "All locations except India and some airports in the United Kingdom: 1 bag and 1 personal item, 51 linear in or 130 cm (L+W+H), 40 lbs or 18 kg.
• India: 1 bag and 1 personal item, 45 linear in or 114 cm (L+W+H), 40 lbs or 18 kg.
• United Kingdom - Belfast and Bristol: 1 bag, 45 linear in or 114 cm (L+W+H), 40 lbs or 18 kg"
Checked Baggage Allowance Passengers traveling to/from Canada and within the Mainland U.S., including Alaska, Hawaii, Puerto Rico or U.S. Virgin Islands are allowed 2 checked bags per passenger, but with the following requirements:
• Weighing not more than 50lbs/23 kg
• Not exceeding 62 linear inches/157cm (length + width + height)
However, if you are an OnePass Elite Member traveling in Economy Class, you enjoy an excess baggage allowance of up to 70 pounds/32 kg. Besides, First or BusinessFirst passengers can carry an additional bag, with the maximum weight permissible for any bag being 70 pounds/32 kg.
Excess Baggage Rules If your baggage exceeds Continental Airlines' limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For bags weighing 51-70 lb, you'll be charged an additional amount of $50 and for Bags weighing over 70 lbs are not accepted.. For every bag over 63 inches, you're required to pay an additional amount of $100. The rates for additional pieces of baggage are - $100.
Delayed/lost/damaged
baggage
Articles Lost on-board: Articles that were left on-board a Continental aircraft may be reported to the Continental Airlines Baggage Resolution Center at its 24/7 toll-free number: 1.800.335.BAGS (1.800.335.2247) prompt 1. If the toll-free number is not available in your area, please call 1.281.821.3526 prompt 1.

You may also report your loss to a Continental Baggage Services representative at any airport served by Continental Airlines.
Damaged Articles: Damaged items should be reported to and viewed by the Airport Baggage Service Office immediately after the arrival of your flight, or must be viewed by and reported to Continental Airlines in writing no later than 4 hours (for international travel 7 days) after flight arrival. For information regarding damaged items, contact the airport Baggage Service Office where the damage was reported.

In the course of normal handling, your baggage may show evidence of use. Continental is not liable for minor cuts, scratches, scuffs, dents and soil. Continental is not responsible for conditions that result from normal wear and tear or the following:

Damage to wheels, feet, extending handles, over-packed bag and items of fragile or perishable nature
Loss of external locks, pull straps or security straps
Manufacturer's defects.
Sports Equipment Continental accepts one item of archery equipment per customer in lieu of one piece of free baggage. Besides, a non-motorized bicycle with single seat or up to two non-motorized bicycles packed in one case is accepted as a checked baggage. You can also carry one Boogie/Skim/Speed board or one board bag containing up to two boards per customer in lieu of one piece of free baggage. For detailed guidelines, please refer to the Continental Airlines website or call up a Continental Airlines agent.
Comments For wholly domestic travel, Continental assumes no responsibility or liability for baggage or other items carried in the passenger compartment of the aircraft.

For most international travel (including domestic portions of an international itinerary), Continental's liability is a maximum of $400 per customer for unchecked (carried in the passenger compartment of the aircraft) baggage.
Frontier Airlines click here for more info
Carry-on Allowance Each Frontier Airlines passenger is allowed to carry on one bag and one personal item such as a purse, briefcase, laptops etc. However, these should fall within the following permissible limits:
• Weighing not more than 35lbs/16 kg
• Not exceeding 49 linear inches/124 cm (length + width + height)
Checked Baggage Allowance You’re allowed two pieces of checked baggage within the following requirements:
• Weighing not more than 50lbs/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)
Excess Baggage Rules If your baggage exceeds Frontier Airlines’ permissible limits of free baggage allowance, you’re required to pay additional fee based on quantity, weight and size. For each bag weighing 51-100 lb, you’ll be charged an additional amount of $50. For every bag between 63 and 80 inches, you’re required to pay an additional amount of $50. The rates for additional pieces of baggage are- $50 each for 1-2 pieces, $100 each for 3-15 pieces and $200 each for over 16 pieces. Bags weighing over 100 lbs and exceeding 80 inches are not accepted.
Delayed/lost/damaged
baggage
Please report any property loss, damage or delay, in person and within four hours of your arrival at your destination. If you've already left the airport, please contact the Found Property voicemail at 877-461-5737 (option 4) or send an email to lostandfound@flyfrontier.com with a detailed description of your lost item, and your contact information.
Liability: For travel wholly between U.S. points, liability shall not exceed $3,000 US dollars per ticketed passenger. Actual value for reimbursement of lost or damaged property will be determined by the documented original purchase price less any applicable depreciation.

International Liability Limit governed by the Warsaw Convention is US $9.07 per pound up to US$454 per bag. International Liability Limit governed by the Montreal Convention is 1000 Special Drawing Rights (SDR) per ticketed passenger. SDR's are an international monetary fund currency unit, converted to U.S. dollars, using the in-effect rate on the mishandled baggage settlement date.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. For detailed guidelines, please call up a Frontier Airlines agent.
America West click here for more info
Carry-on Allowance "You are allowed one carry-on bag and one personal item. Personal items include a purse, briefcase, laptop or diaper bag. Carry-on baggage must be stowed in carry-on compartments of the aircraft, under a seat, or in an overhead compartment.

Size requirements:- Up to 51 inches/129 cm (11x14x26 inches or 28x35x66 cm)."
Checked Baggage Allowance If you’re traveling Coach Class, you’re allowed 2 checked bags provided each of these falls within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
First Class passengers can carry two bags, each weighing up to 70 lb/32 kg, and dimensions not exceeding 62 linear inches/157 cm (length + width + height).
Excess Baggage Rules If your baggage exceeds the permissible limits of free baggage allowance, you’re required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you’ll be charged an additional amount of $50, and for bags between 70- 100 lb the fee is $80 each. For every bag between 63 and 80 inches, you’re required to pay an additional amount of $80. There is a fee of $80 each for up to 7 additional bags. Bags weighing over 100 lbs and exceeding 80 inches are not accepted.
Delayed/lost/damaged
baggage
If your bag is delayed, please notify a US Airways representative before leaving the airport, or within four hours of arrival at your destination. If your baggage has not been located and returned within five days, mail or fax the Passenger Property Form to the Central Baggage Claims Office. Adobe Acrobat Reader is required to view this file.

US Airways Central Baggage Claims – RWB-BGZ
4000 East Sky Harbor Blvd.
Phoenix, AZ 85034
480-693-2305 Fax
If your bag is damaged, please notify a US Airways representative within 4 hours of arrival at your destination for domestic travel, or within 7 days for international itineraries. All reports must be made in person at the airport.

US Airways is not responsible for conditions that result from normal wear and tear, or the following:

Damage to: Wheels, feet, zippers, extending handles Over-packing of the bag Fragile or perishable items Loss of external locks Pull or security straps Manufacturer's defects

Repairs: Rynn's Luggage provides baggage repair services.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. For detailed guidelines, please refer to the US Airways website.
Alaska Airlines click here for more info
Carry-on Allowance "You're allowed one carry-on bag, which can measure up to 10" H x 17" W x 24" L (25 x 43 x 61 cm), plus one personal item, such as a purse, briefcase or laptop computer. At least one of the items should be stowed under the seat in front of you."
Checked Baggage Allowance You can carry two checked bags provided each of these falls within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds the permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 70- 100 lb the fee is $50 each. There is a fee of $50 for every bag between 63 and 80 inches, and $75 for bags between 80- 115 inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. The rates for additional pieces of baggage are- $50 each for 1-3 pieces, $75 each for 4 -6 pieces and $150 each for 7 and up.
Delayed/lost/damaged
baggage
Delayed or damaged bags should be reported in person to the Alaska Airlines baggage office within 24 hours of arrival time. It's important to retain copies of your ticket, baggage claim check and any receipts you may have accumulated for expenses incurred as a result of the mishandling. For more information, contact Alaska Airlines' Central Baggage Service office at 206-392-6580.
Sports Equipment Some sporting equipment (snow skis, golf clubs), may be checked in lieu of one piece of luggage, if packaged in a suitable container. Sporting equipment checked in addition to the free baggage allowance is charged an excess fee. There is a fee charged in all situations for some equipment (surfboards, scuba gear). For detailed guidelines, please refer to the Alaska Airlines website or call up an Alaska Airlines agent.
Spirit Airlines click here for more info
Carry-on Allowance Spirit Airlines allows you to carry on one bag and one personal item within the following restrictions:
• Weighing not more than 40lb/18kg
• Not exceeding 22 x 13 x 10 inches (length x width x height)
• Fits in the overhead bin or the underneath the seat in front of you
Checked Baggage Allowance You’re allowed one piece of checked baggage provided it comes within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds Spirit Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 71- 99 lb the fee is $100 each. There is a fee of $75 for every bag between 63 and 115 linear inches, and $150 for bags between 116- 150 linear inches. Bags weighing over 99 lbs and exceeding 160 inches are not accepted. For each additional bag, you'll be charged an amount of $75.
Delayed/lost/damaged
baggage
Please report any delayed/damaged or lost baggage to the Spirit Airlines agent at the destination airport within 24 hours of arrival.
Liability: Domestic Baggage – Limitation of Liability. For travel wholly between U.S. points, liability for loss, delay or damage to checked baggage is limited to $2,800 per ticketed passenger (unless a higher amount is established by D.O.T.)
International Baggage – Limitation of Liability

On any flight entering into or leaving a foreign country, Spirit will not accept live animals, as checked baggage or as cargo shipments.
Spirit will not accept any agricultural items, perishable items or any product that does not conform to the Customs and/or Agricultural government entities of any foreign country that the passenger is entering into or leaving from on a Spirit flight.
Spirit will not accept Human Remains (HR) as checked baggage or cargo into any foreign country.
Limitations on excess, oversized, and overweight luggage may apply.
Liability limitations for travel to/from international destinations for all airlines are governed by the Warsaw Convention or Montreal Convention as applicable.
For International travel (including domestic portions of International itineraries) to which the Warsaw Convention applies:

Liability for loss, delay or damage is limited to a maximum of $9.07 per pound ($20 per kilo) for checked baggage, and $400 per ticketed passenger for unchecked baggage. Liability is for a maximum of 50 lbs/23 kgs ($453.50) per checked bag, unless the passenger pays an excess baggage charge, and the precise weight of the baggage is noted on the passenger’s baggage claim check. This limit may be lowered for additional pieces to certain international destination or when using connecting carriers. Liability for loss or damage to baggage is limited to 1,000 Special Drawing Rights per ticketed passenger. Exchange rates are available online at www.IMF.org. Spirit Airlines will use the date of travel to determine the applicable exchange rate.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee of $50. For detailed guidelines, please call up a Spirit Airlines agent.
JetBlue Airways click here for more info
Carry-on Allowance You can carry on one bag and one personal item within the following restrictions:
• Carry-on luggage not exceeding the dimension of 24 x 16 x 10 inches (length x width x height)
• Personal item not exceeding the dimension of 18 x 15 x 8 inches
• Fits in the overhead bin or the underneath the seat in front of you
Checked Baggage Allowance You’re allowed two pieces of checked baggage within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds Jet Blue's permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $20. Bag weighing 70-100 lb, you'll be charged an additional amount of $50s. There is a fee of $50 for every bag between 63- 80 linear inches. Bags weighing over 100 lbs and exceeding 80 linear inches are not accepted. For each additional bag, you'll have to pay an amount of $50.
Delayed/lost/damaged
baggage
If your baggage has been delayed or damaged, please make a baggage claim with a JetBlue crewmember while you're at the airport. If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

For following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. seven days a week at 1-866-538-5438.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. For detailed guidelines on sporting equipment, please refer to the JetBlue Airways website.
Midwest Airlines click here for more info
Carry-on Allowance "Each passenger may carry one item on board the aircraft, provided it can be stowed beneath the seat or in an overhead compartment. Midwest Airlines may allow any of the following pieces in addition to the one-piece limitation, provided there is ample storage space:
• One standard hard or soft shell briefcase (not larger than 6"w x 15"h x 18"l)
• One handbag (pocketbook or purse)
• One umbrella
• One overcoat or wrap
• A reasonable amount of reading material
• One camera
• One infant seat (provided a ticket has been purchased for the infant)
• One infant bag when traveling with an infant
• Crutches/canes/braces or other assistive devices
• Fragile items or items of extraordinary value"
Checked Baggage Allowance You’re allowed two pieces of checked luggage, each within the following weight and size limitations:
• Weighing not more than 50lb/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)
Excess Baggage Rules If your baggage exceeds Midwest Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25, and for bags between 71- 100 lb the fee is $50 each. There is a fee of $80 for every bag between 63 and 115 linear inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. For each additional bag, you'll be charged an amount of $50.
Delayed/lost/damaged
baggage
Please report any damaged baggage to the Midwest Airlines crewmember at your destination airport within 48 hours of arrival of the flight. Notice of missing baggage must be given to Midwest Airlines within four hours of arrival of the flight.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee of $80. For detailed guidelines, please refer to the Midwest Airlines website.
Sun Country Airlines click here for more info
Carry-on Allowance "You are permitted one (1) piece of carry-on baggage not to exceed 48 linear inches (length plus width plus height), including the wheels and handle, not to exceed 35 pounds. Plus, you may also carry on one (1) smaller personal item to fit under the seat in front of you (i.e., purse, laptop, infant bag, etc.).'
Checked Baggage Allowance You’re can carry up to two pieces of checked luggage free of charge, each within the following limitations:
• Weighing not more than 50lb/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height) for the first bag and 55 linear inches for the second
Excess Baggage Rules If your baggage exceeds Sun Country Airline's permissible limits of free baggage allowance, you're required to pay additional fee of $60 for every extra or overweight piece of luggage. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25 to $90 depending on quantity, and for bags between 71- 100 lb the fee is $60 to $95 each depending on quantity. There is a fee of $80 for every bag between 63 and 115 linear inches. Bags weighing over 100 lbs and exceeding 115 inches are not accepted. For each additional bag, you'll be charged an amount of $50.
Bags weighing over 100 lbs and exceeding 5 feet are not accepted .
Delayed/lost/damaged
baggage
For inquiries regarding delayed or damaged baggage, please call our toll-free hotline at 888-359-5586 for assistance. Customers in the Minneapolis/St. Paul metro area should call 612-970-3569.
Sports Equipment For sports equipments like surfboards, scuba and snorkel equipment, bicycles etc, you’re required to pay a fixed handling fee of $40. For detailed guidelines, please refer to the SunCountry Airlines website.
Comments On domestic flights, Sun Country is liable for loss of, damage to, or delay in delivery of high value, fragile, or perishable items, including but not limited to, the following: medication, money, jewelry, silverware, negotiable papers, securities, electronic/video/ photographic equipment, samples, heirlooms, antiques, artifacts, works of art, or other valuables included in the passenger's checked luggage, with or without the knowledge of Sun Country Airlines. Sun Country does not assume responsibility for loss or damage due to normal wear and tear; protruding parts, such as feet, handles, wheels, straps, hooks; over sized or over packed luggage.
Hawaiian Airlines click here for more info
Carry-on Allowance "Each passenger on board Hawaiian Airlines is allowed to carry on one bag and one personal item within the following dimensions:
The maximum size is 45 linear inches (9x14x22).
The maximum weight is 25 lbs. per passenger."
Checked Baggage Allowance You can carry two checked bags provided each of these falls within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds the permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you'll be charged an additional amount of $25. There is also a standard fee for every bag between 63- 80 linear inches for travel within Hawaii; you have to pay $50 for each bags that you may carry. On other routes, the rates for over sized baggage are- $160. Bags weighing over 70 lbs and exceeding 80 linear inches are not accepted. For travel within Hawaii, you have to pay $25 for each extra bag that you may carry. On other routes, the rates for additional pieces of baggage are- $80 each for 1-3 pieces.
Delayed/lost/damaged
baggage
If your baggage has been missing for five days or less, please contact the Baggage Service counter located at the arrival airport. Each airport will assist you in finding your baggage or resolving your issue. HA Airport Baggage Claim Areas:

Hawaiian Airlines serviced airports:
• Pago Pago
• Papeete
• Los Angeles
• All State of Hawaii locations serviced by HA

Delta Airlines services HA counters in Seattle, Portland, San Francisco, Sacramento, and San Diego
Pacific Western Aviation services HA counters in Phoenix
GlobeGround North America services HA counters in Las Vegas
Menzies Aviation services HA counters in Sydney
American Airlines services HA counter in San Jose

CLAIMS DEPARTMENT
After the 5 days has elapsed and the baggage is still not recovered by the Baggage Service counter, the baggage case is referred to the Claims Department. This department handles all checked baggage cases or items taken away from passenger for which a claims tag is issued (i.e., the baggage is lost). At this time the passenger should have already completed and submitted to the Claims Department a statement proof of loss form as instructed on the Baggage Irregularity Report (BIR) form.

ADDRESS: Hawaiian Airlines
Claims Department
P.O. Box 30008
Honolulu, HI 96820

FACSIMILE: 808-835-3466

HOURS OF OPERATION: Monday - Friday; 8 a.m. - 4:30 p.m. (except holidays)
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. For detailed guidelines, please call up a Hawaiian Airlines agent.
Xtra Airways click here for more info
Carry-on Allowance "Each passenger on board Xtra Airways is allowed to one carry-on luggage within the limit of 45 linear inches/114 cm (length + width + height)."
Checked Baggage Allowance You can carry two checked bags provided each of these falls within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds Xtra Airways’ permissible limits of free baggage allowance, you’re required to pay additional fee based on quantity, weight and size. For each bag weighing 50-70 lb, you’ll be charged an additional amount of $25, and $65 each for bags weighing between 71- 100 lb. There is also a standard fee of $65 for every bag between 63- 80 linear inches. Bags weighing over 100 lbs and exceeding 80 linear inches are not accepted.
Delayed/lost/damaged
baggage
Any delayed, damaged or lost baggage should be reported at your destination airport within 24 hours of arrival. For details, please call up an Xtra Airways agent.
Sports Equipment For detailed guidelines, please call up an Xtra Airways agent.
Aloha Airlines N/A
Carry-on Allowance You’re allowed to carry on one bag and one personal item within the following dimensions:
• Weighing not more than 20lb
• Not exceeding 8 x14 x 22 inches
• Fits in the overhead bin or underneath the seat in front
You can’t carry boogie boards, strollers, coolers with ice, and guitars in hard-sided cases as carry-on baggage.
Checked Baggage Allowance On all U.S. domestic flights (including inter-island) and flights between the U.S Mainland and Hawaii, you can carry two pieces of checked baggage free of charge within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
For travel on Aloha’s code share partner Island Air (AQ 5000 series flights), the combined weight of your checked luggage should not exceed 50 lb/23 kg.
Excess Baggage Rules If your baggage exceeds Aloha Airlines' permissible limits of free baggage allowance, you're required to pay additional fee based on quantity, weight and size. Bags weighing over 70 lbs are not accepted. For bags weighing 51-70 lb, you'll be charged an additional amount of $25, and you're required to pay an amount of $25 to $ 80 for each additional bag depending on destination.
For detailed information, please contact Aloha Airlines Customer Relations Department at P.O. Box 30028, Hon., HI. 96820 or by calling (888) 771-2855 or by faxing (808) 539-5999. Business hours are 6:30 am. to 5 pm. (HST), Monday through Friday .
Delayed/lost/damaged
baggage
For lost baggage, a claim must be filed with any Aloha Baggage Service Agent before leaving the airport. If your claim is not settled within 5 days, your claim will be forwarded to Aloha's Central Baggage Department for further handling.

Interim reimbursement:
Please send the following items to Claims Central Baggage:

Original receipts (please keep a copy for your records).
A copy of the Property Irregularity Report along with the baggage claim checks.
A copy of your passenger flight ticket receipt.

Please mail within 30 days of travel to:
Aloha Airlines
Claims Central Baggage
PO Box 30028
Honolulu, HI 96820

For Claims/Central Baggage, call toll free:
(800) 803-9454 or (808) 836-4293
Monday through Friday
8 am to 5 pm HST.

Honolulu, Oahu (HNL)
(808)837-6817 or (808)837-6818
6:30am - 11:30pm HST.

Kahului, Maui (OGG)
(808)877-5614
7:00am - 8:15pm HST.

Kailua-Kona, Hawaii (KOA)
(808)329-1651
8:30am - 8:00pm HST.

Hilo, Hawaii (ITO)
(808)935-9250
6:00am - 8:00pm HST.

Lihue, Kauai (LIH)
(808)245-6618
5:00am - 8:15pm HST (Mon - Sat)
5:00am - 8:30pm HST (Sun)

Orange County, CA (SNA)
(949)442-4301

Oakland, CA (OAK)
(510)563-3604

Reno, NV (RNO)
(775)348-2565

Sacramento, CA (SMF)
(916)922-2185

San Diego, CA (SAN)
(619)683-4003

Las Vegas, NV (LAS)
(702)261-4410
Sports Equipment You can check-in a golf bag in lieu of one piece of checked baggage on any of Aloha's domestic flights provided the golf bag contains not more than 14 clubs/12 golf balls and one pair of golf shoes.
MESA Airlines N/A
Carry-on Allowance You’re allowed to carry on one bag and one personal item within the permitted dimensions of 19 x 15 x 11 inches for each item. Each item should fit in the overhead bin or underneath the seat in front
Checked Baggage Allowance You can carry two pieces of checked baggage free of charge within the following permissible limits:
• Weighing not more than 50 lb/23 kg
• Not exceeding 62 linear inches/157 cm (length + width + height)
Excess Baggage Rules If your baggage exceeds MESA Airlines’ permissible limits of free baggage allowance, you’re required to pay additional fee based on quantity, weight and size. For each bag weighing 50-70 lb, you’ll be charged an additional amount of $25, and $50 each for bags weighing between 71- 99 lb. There is also a standard fee of $25 for every bag between 63- 80 linear inches. Bags weighing over 99 lbs and exceeding 80 linear inches are not accepted. Besides, you have to pay $ 25 for each extra bag that you carry.
Delayed/lost/damaged
baggage
Please report any delayed, damaged or lost baggage to the MESA Airlines agent at the destination airport before leaving the airport or within 24 hours of arrival. For detailed information, please conact MESA Airlines customer service at 1-800-637-2910.
Sports Equipment For detailed guidelines and applicable rules on sporting equipment, please contact MESA Airlines customer service at 1-800-637-2910.
Big Sky Airlines N/A
Carry-on Allowance Big Sky Airlines offers you a very flexible free baggage allowance policy. So, you can chose from the following options:
• Up to three checked with no carry-on
• Two checked with one carry-on
• One checked with two carry-on
Checked Baggage Allowance Based on the flexible free baggage policy, you can choose from the following options:
• Carry up to three checked baggage items with no carry-on
• Carry up to two checked baggage items with one carry-on
• Carry up to one checked baggage items with two carry-on

The following imitations apply for all checked baggage:
• Weighing not more than 50lbs/23 kg
• Not exceeding 62 linear inches/157 cm (length+ width+ height)
Excess Baggage Rules If your baggage exceeds Big Sky Airlines’ permissible limits of free baggage allowance, you’re required to pay additional fee based on quantity, weight and size. For each bag weighing 51-70 lb, you’ll be charged an additional amount of $45, and $100 each for bags weighing between 71- 100 lb. The standard fees for oversize baggage are as follows- $45 each for 1-3 oversize bags, and $100 for 4 or more oversize bags.
Delayed/lost/damaged
baggage
Please report any delayed, damaged or lost baggage to a Big Sky Airlines agent at the destination airport before leaving the airport or within 24 hours of arrival of your flight.
Sports Equipment For detailed guidelines, please call up a Big Sky Airlines agent.
Island Air click here for more info
Carry-on Allowance Each passenger can carry on one personal item only. Personal items are strictly limited to computer cases, cameras, small electronic devices, diaper bags and infant supplies, briefcases, small backpacks, purses and articles of similar size.
Checked Baggage Allowance You are allowed to check 2 pieces of baggage for free provided the combined weight doesn't exceed 50 lb/23 kg and are within the dimension of 62 linear inches (length + width + height).
Excess Baggage Rules Baggage exceeding the prescribed limits are can be checked as excess baggage on payment of requisite fees. For detailed information on additional baggage, please call up an Island Air agent.
Delayed/lost/damaged
baggage
Please report any delayed, damaged or lost baggage to the Island Air crew at the destination airport before leaving the airport. Liability for lost or damaged baggage is limited to $2,800 per fare-paying passenger. An initial report must be filed with Island Air, in writing, prior to leaving the premises of Island Air and in no event more than four hours after the arrival of the flight. In the event of failure to give notice, no action shall lie against Island Air. Airline ticket receipts, claim checks and damaged goods should not be discarded until the research process is completed.

Island Air assumes NO LIABILITY for:

Items carried in the passenger cabin.
Fragile or valuable articles such as: cameras, VCRs, computers and any other electronic equipment or components, jewelry, cash or other similar valuable items in checked baggage.
Perishable items in checked baggage.
Normal wear and tear to baggage which includes, but is not limited to, zippers, torn seams, scuff marks, scratches, tears, cuts, gouges, punctures, dents, etc. Baggage is designed to protect its contents.
Damage to or loss of protruding parts, such as: wheels and feet, straps, pockets, handles, pull handles, hanger hooks, locks or other items attached to the baggage, as well as damage to oversized, overweight, overpacked and previously damaged baggage; and items of a fragile or perishable nature.
Loss, damage(s) to or delay in delivery of any property checked by a passenger traveling on a non-revenue or reduced-rate ticket.
Sports Equipment For sports equipments like surfboards, cycles etc, you’re required to pay a fixed handling fee. For detailed guidelines, please call up an Island Air agent.
Great Lakes Aviation N/A
Carry-on Allowance For details, please contact Great Lakes Airlines reservation center at 800-554-5111
Checked Baggage Allowance For details, please contact Great Lakes Airlines reservation center at 800-554-5111
Excess Baggage Rules For details, please contact Great Lakes Airlines reservation center at 800-554-5111
Delayed/lost/damaged
baggage
For details, please contact Great Lakes Airlines reservation center at 800-554-5111
Sports Equipment For details, please contact Great Lakes Airlines reservation center at 800-554-5111
Comments Great Lakes will check your bags through to the destination only if you're connecting to any of the airlines listed below. Also, you need to hold proof of a confirmed ticket with that airline. In case you don't have the proof of a confirmed ticket or you're not connecting to a carrier on the list below, your baggage will be checked to Great Lakes Airlines' hub and you'll have to claim them from the baggage claim and recheck them with the connecting carrier.

Air Midwest
Air New Zealand
Alaska Airlines
All Nippon Airways
Aloha Airlines
America West Airlines
American Airlines
Bemidji Airlines
Big Sky Airlines
BWIA
Cayman Airlines
Czech Airlines
Delta Airlines
Frontier Airlines
Hawaiian Airlines
Horizon Air
Korean Airlines
MESABA Aviation
Midwest Airlines
Mexicana Airlines
Northwest Airlines
Qantas Airways
Thai Airways
United Airlines
US Airways
VARIG
Pacific Wings click here for more info
Carry-on Allowance "Carrier will determine whether or not any Baggage of a passenger, because of its weight, size, contents, or character, may be carried in the passenger cabin of the aircraft. Carry on Baggage is the sole responsibility of the passenger. Claims for damaged, lost, forgotten, or stolen carry on Baggage will not be accepted by Carrier.

The number, size and dimensions of carry on items allowed by the Carrier on a particular aircraft or flight shall be the Carrier's sole discretion.

Personal items, such as a male or female purse of reasonable size, a small camera, reading material, food for enroute consumption, and a coat, jacket, wrap, or similar outer garment, may be carried onboard the aircraft.

For details, please call Pacific Wings reservation at 888-575-4546"
Checked Baggage Allowance For details, please call Pacific Wings reservation at 888-575-4546
Excess Baggage Rules Baggage in excess of the free Baggage allowance specified in Article 60 above will incur a charge of twenty-five dollars ($25.00) per piece. Baggage in excess of sixty-two (62) inches but not more than eighty (80) inches (sum of outside length plus outside height plus outside width) will be counted as two (2) standard-sized bags. Baggage in excess of seventy (70) pounds will not be accepted
Delayed/lost/damaged
baggage
For details, please call Pacific Wings reservation at 888-575-4546
Sports Equipment For details, please call Pacific Wings reservation at 888-575-4546
Chalks International Air click here for more info
Carry-on Allowance You can carry on one bag provided they are within the following limitations: Weighing not more than 40 lb and not more than 62 linear inches (length + width + height)
Checked Baggage Allowance Each passenger may take a total of 40 lbs and measures no more that 62 linear inches (length + width + height) without incurring any additional charges.
Excess Baggage Rules Any bag(s) over 40lbs will be charged excess fees as below. No bags over 60 lbs will be accepted for carriage. $1.50 per llb over baggage allowance. Such access weight and baggage pieces are subject to space availability. For details, please contact Chalks International Air reservations at + 1-877-9-CHALKS
(1-877-924-2557)
or from outside the USA call
+1-954-359-0329
Sports Equipment For details, please call Chalks International Air reservations at + 1-877-9-CHALKS
(1-877-924-2557)
or from outside the USA call
+1-954-359-0329
   
Bahamasair click here for more info
Carry-on Allowance "There is no single federal standard. Check with the airline for any limits it has on the size, weight, or number of carry-on bags
• Inquire about your flight; different airplanes can have different limits.
• If you are using more than one airline for a trip, check on all of them.
• A heavy bag which fits in an overhead bin may still cause the bin to exceed its weight limit.
• Don't assume that the flight has unlimited closet space for garment bags; some may have to be checked.
• Don't pack anything in a carry-on bag that could be considered a weapon (e.g., scissors, knife)."
Checked Baggage Allowance For details, please contact a Bahamasair agent at (242) 377-8451 - Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156
Excess Baggage Rules If your luggage exceeds the free baggage limitations, teh following fees are applicable based on weight and size: Excess bags up to 70lbs/32kgs and 62”and over- $85.00 each
• Oversize pieces 63” and over- $100.00 each
• Overweight pieces 71lbs and over (33kgs)- $100.00 each
• Oversize and overweight pieces- $125.00 each
Delayed/lost/damaged baggage If your bag arrives open, unlocked or visibly damaged, check immediately to see if any of the contents are missing or damaged.

Report any problems to your airline before leaving the airport. Insist that the airline fill out a form and give you a copy, even if they say the bag will be in on the next flight. For enquires, please contact a Bahamasair agent at (242) 377-8451 - Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156
Sports Equipment For details, please contact a Bahamasair agent at (242) 377-8451 - Telephone
Domestic Baggage - Extension 2132
International Baggage - Extension 2156
ERA Aviation click here for more info
Carry-on Allowance "Passengers are limited to 1 small carry on item not to exceed 14"L x 10"W x 18"D."
Checked Baggage Allowance You're allowed two checked items not exceeding 50 pounds each. The maximum size for each checked bag is 62 linear inches (length + width + height). Items weighing over 100 pounds will not be accepted at the ticket counter, and must be sent via air cargo, or other means.
Excess Baggage Rules Additional items and overweight items are subject to fees and will be carried as space allows. For each bag weighing 51-70 lb, you'll be charged an additional amount of $50, and for bags between 71- 100 lb the fee is $50 each. For first extra bag charges varies from $50-$150 depending on quantity. For details, please call Era Aviation at 1-800-866-8394.
Delayed/lost/damaged
baggage
Please report any delayed, damaged or lost baggage to ERA Aviation agent at teh destination airport immediately after arrival. Era Aviation will make every reasonable effort to return your checked baggage within 24 hours when delayed. Era will also attempt to contact any customer whose unclaimed, checked luggage contains a name and address or telephone number. Due to flight availability and U.S. Customs requirements, international bags may require more than 24 hours to return to the customer. In this case, an Era representative will provide the best available information as to the location, time, and return of baggage.

If your claim is less than 5 days, please communicate wit